Verify the person, office, and authority

Request the person's full name, contact information, office, and relationship with the brand being used. Confirm that the communication channel matches information published by the company. A WhatsApp account with a logo is not proof of representation.

Ask who instructed the sale or rental and what authority exists. The agent should be able to coordinate access and documents without inventing answers. If several people advertise different prices, ask which listing and engagement are current.

Put scope and fees in writing

Define the service, who pays the fee, when it becomes due, and what happens if the transaction does not close. A seller should also understand exclusivity, duration, marketing, visits, and termination.

Do not treat a percentage heard in another city as an automatic rule. Request a specific proposal and proper documentation for payment. Fees belong in the budget before the final price is negotiated.

Measure quality by the questions answered

A good agent distinguishes asking price from negotiated price, lot area from built area, and an original source from a copied ad. The agent can also identify missing information. An honest 'I will confirm that' is better than a confident invention.

Watch how the agent explains location, maintenance, common charges, and documents. If every conversation stays on finishes and urgency, the advice is incomplete. Ask for comparables and why they are genuinely similar.

Compare service, not only inventory

A large agency may offer more property; a local specialist may know one district better. Compare response quality, document organization, street-level knowledge, follow-up, and respect for your requirements.

Choose someone who helps you reject options, not merely visit them. Brokerage adds value when it reduces noise, confirms facts, and keeps the process documented. If the service only forwards listings, you are still doing the important work yourself.

This guide provides general information, not legal, tax, financial, or investment advice. Confirm current requirements and get advice for your specific transaction.